We have been notified that our provider for our phone system is experiencing issues in their network. Details can be found on their twitter account: https://twitter.com/Nextiva
We appreciate your understanding and patience. This post will be updated when a resolution has been found or any other important information is made aware to us. Any urgent issues should be directed to our ticket system in the interim: https://help.wpengine.com
Update: We have been notified and verified that the issue with our phone system provider has been corrected. Here is the most recent relative tweet from them. Once again, thank you for your understanding!