[Resolved] User Portal Service Disruption

[12/31 - 5:48 AM US Central] We have been alerted to an issue with user portal access that our technical operations team is currently working to resolve as quickly as possible. This is also affecting access to our support ticketing infrastructure, access to backups and other items accessed via the user portal. We apologize for …

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[Resolved] Scheduled Git Maintenance on Sunday, December 7th

We will be performing scheduled maintenance on our Git infrastructure on Sunday, Dec 7th at 10:00 PM CST. During this time, Git functionality will be disabled. We expect the maintenance to last approximately 30 minutes to 1 hour. No other WP Engine services will be affected during this maintenance window. Update 10:55PM Central: We are …

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[Resolved] Subset of Customers Experiencing Intermittent Connectivity

Hello, One of our 3rd Party Datacenter Providers has alerted us that they are seeing intermittent connectivity on their internal networks that will result in sites failing to connect. They are diligently working on the issue and we are communicating with them. We will provide an update as soon as one is available. Update 12:58PM …

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[Resolved] Intermittent Connectivity Issues with CDN provider in the UK

Hello, Our third-party CDN provider is currently experiencing issues with their upstream provider in their London datacenter. This could lead to intermittent connectivity issues with your website. Our Technical Operations team is currently working with our CDN provider and we will provide an update as soon as we have any additional information.