We are currently experiencing an outage with our ticketing system. We are working with our provider to investigate the cause of this situation. Because of this, there will be a slight delay in responses to your current requests. If you are experiencing a critical situation occurring please contact our emergency support via telephone.
Thank you for your patience and we do apologize for the inconvenience.
Update: Zendesk is starting to become responsive, but we are still working to towards resolving the issue entirely.
We've isolated the problem and are working with our vendor to remediate. Thank you for your patience.—
(@Zendesk) April 26, 2013
Update: Functionality has been restored and customers are able to submit tickets at this time. We are marking this concern as resolved, but we will continue to monitor the issue closely. Thanks again for your patience.